Terms of service

Terms & Conditions – Aurillous

Welcome to Aurillous. By using this website or placing an order through it, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Website Use

By using this website, you confirm that all information you provide is accurate and complete, and that you use the website legally without any misuse or violation of applicable laws.

It is prohibited to use the website for any illegal or harmful purpose, or to attempt to hack, damage, or disrupt the website in any way.

2. Products & Prices

At Aurillous, we strive to display products as accurately as possible. However, slight differences in colors or details may occur depending on your screen settings.

All prices are subject to change without prior notice. We also reserve the right to modify or discontinue any product at any time.

3. Orders & Payment

We reserve the right to accept, reject, or cancel any order in cases of pricing errors, product unavailability, or incomplete/incorrect customer information.

Customers must provide accurate and complete information to ensure successful order processing and delivery.

4. Shipping & Delivery

Orders are shipped within the estimated timeframe depending on the shipping company and delivery location. Delivery times may vary due to operational conditions or peak seasons.

Aurillous is not responsible for delays caused by the shipping company after the order has been handed over.

5. Return & Exchange Policy

Customers have the right to request a return or exchange within 14 days of receiving the order, provided that the product is unused, in its original condition, and in its original packaging.

Opened, used, or damaged products due to misuse cannot be returned or exchanged.

If the issue is caused by us, such as receiving the wrong product or a damaged item, Aurillous will take full responsibility for the return or exchange process.

Refunds will be processed using the same payment method or as mutually agreed.

6. Privacy Policy

We are committed to protecting customer privacy and will not share personal information with any third party except when necessary to complete the order, such as shipping or payment services.

7. Intellectual Property

All content on this website, including images, text, designs, and trademarks, belongs to Aurillous and may not be copied, used, or reproduced without prior permission.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website means acceptance of the updated terms.

9. Contact Us

For any questions regarding these Terms & Conditions or your orders, please contact us through the official communication channels of Aurillous.